StartSmartFreeCRM-AI™
Keep track of every customer and follow up every lead, with a free CRM and SmartBizTech in your corner.
Sales is the life-blood of every business
Whether you are starting a business or already running one, nothing happens until somebody buys. Sales keep the lights on, pay your team and fund your growth.
Most sales are not won in the first conversation. They are won by remembering who asked, what they wanted and when to get back to them, and then actually following up. Keeping track of your customers and following them up is essential to sales.
A CRM (customer relationship management system) is the one place that holds your contacts, your conversations and your next steps, so no lead goes cold because a sticky note got lost or an inbox got busy. Start one on day one and every enquiry you win becomes part of your business, not just something you have to remember.
Never let a lead go cold again
What following up looks like for you
Every business sells differently, but every business wins by following up. Here is what that looks like in practice.
Trades and home services
Follow up every quote you send, a few days later and again a week on. Book the next service and remind past customers when it is due.
Real estate
Keep in touch with buyers and sellers after every open home and appraisal, and let past clients hear from you before they decide to sell.
Hospitality and cafes
Remember regulars, follow up function and catering enquiries, and invite past guests back for a new menu or event.
Retail and eCommerce
Follow up abandoned carts and first-time buyers, and let loyal customers know about restocks, launches and sales.
Market stall vendors
Collect emails at the stall, then tell customers which market you will be at next and what is new this week.
Health, wellness and allied health
Remind clients about their next appointment, check in after a treatment, and reach out to anyone who has not rebooked.
Beauty and salons
Prompt rebookings when a colour or treatment is due, and send birthday offers and new-service news to past clients.
Professional services
Accountants and lawyers can follow up enquiries, chase missing documents and remind clients of lodgement dates and reviews.
Coaching and consulting
Follow up discovery calls and proposals, check in between sessions, and keep a warm list for your next program.
Fitness and gyms
Follow up trial and casual visitors, welcome new members, and reach out to anyone who has stopped coming in.
Automotive
Remind customers when a service or registration is due, and follow up quotes for repairs, parts and tyres.
Education and tutoring
Follow up enquiries from parents and students, confirm term bookings, and share progress and next steps.
Not-for-profits and churches
Thank donors and volunteers, follow up new visitors and members, and keep supporters up to date on events and appeals.
B2B and SaaS
Track every lead through the pipeline, follow up demos and trials, and flag renewals and upsells before they slip.
Events
Follow up enquiries and ticket holders, send reminders before the day, and invite attendees back to the next one.
A free CRM, with SmartBizTech as your admin
$0 per month, no credit card needed
Start your free CRM today
SmartBizTech offers you a free CRM. It runs on the free plan of Systeme.io, our CRM platform, which is $0 per month with no credit card needed. Sign up through SmartBizTech's link and we can help as your admin, so you are never on your own with it.
Start your free CRMWhat you get
- A free CRM: $0 per month
- No credit card needed to start
- Your contacts and follow-ups in one place
- SmartBizTech on hand as your admin
- Room to grow when you are ready
Get your free one-page CRM Diagnostic Report
Enter your email address and we will send you a one-page CRM Diagnostic Report as a PDF: a 5-minute self-check of how you keep track of and follow up your customers, with simple next steps.
Thanks, your report is on its way.
Check your inbox in the next few minutes, and your spam or junk folder just in case. While you wait, see how to set up your free CRM.
Set up, looked after and made smarter
Done-With-You (DWY)
CRM setup and admin, together
We work alongside you to set up and run your CRM: your pipeline, your contacts, your follow-up reminders and your email templates. You learn as we go, so you own it with confidence.
Talk to usWhat we do together
- Pipeline and stages set up for how you sell
- Contacts imported and tidied
- Follow-up reminders and templates
- Training for you and your team
- Admin help when you need it
Done-For-You (DFY)
CRM setup and admin, done for you
Rather not touch it? We set up your CRM and look after it for you as your admin, so it stays tidy and useful while you get on with running the business.
Talk to usWhat we do for you
- Full CRM setup
- Contacts, lists and tags managed
- Follow-up sequences built and kept current
- Ongoing administration
- Regular check-ins on what is working
Agentic CRM
AI agents that keep your CRM up to date
The one thing every salesperson hates is updating the CRM. We add agentic (AI agent) functionality to your CRM, for example an AI agent that keeps the CRM updated so your salespeople don't have to, and can spend their time selling instead.
Talk to usWhat an AI agent can do
- Keep contacts and notes up to date
- Log conversations and next steps
- Create follow-up reminders
- Move deals along the pipeline
- Free your team to sell
Tools that fit with your CRM
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Questions, answered
Is the CRM really free?
Yes. The free plan of our CRM platform, Systeme.io, is $0 per month and no credit card is needed to start. You only pay if you choose a paid plan later.
Why sign up through SmartBizTech's link?
Signing up through our link means SmartBizTech can help as your admin: setting things up, answering questions and keeping your CRM working for you as you grow. Our step-by-step guide walks you through it.
What is in the CRM Diagnostic Report?
A one-page PDF that looks at how you keep track of and follow up your customers today, and where a CRM can help. All we need is your email address.
Do I have to buy your setup services?
No. Start free and run it yourself if you like. Done-With-You and Done-For-You setup and administration, and adding AI agents to your CRM, are there when you want them.
How do I get in touch?
Use our contact form, or email us at hello[@]smartbiztech.com.au.
Ready to follow up every customer?
Start your free CRM today, or talk to SmartBizTech about setting it up and making it smarter.
StartSmartFreeCRM-AI™ is a trademark of Smart Biz Tech. All other trademarks are the property of their respective owners.